Работа с полски и английски
Are you passionate about games? Do you want to become part of teams who prefer action (kicking ass) over process and bureaucracy. Do you take play seriously and not as time waste?
If your answer to all questions is HELL YES, then you are HIRED as
GAMERS SUPPORT AGENT
Your role:
The Gamers Support position is responsible for communication through Support Ticket, E-mail and other channels with the online gaming users, answering game user’s general in-game questions and requests providing superior in-game quality of service.
Provide our players with excellent support
Resolve customer inquiries and problems through a ticket-based support system
Consistently possess a positive approach and attitude at all service levels
Perform and complete team related projects with minimal supervision
Other tasks that fall under the category of customer service
Requirements:
Fluent Polish AND Excellent English
1+ year experience working within a customer support environment
Previous customer technical support role a plus
Excellent knowledge of MS Office
Detail orientated and customer-oriented approach
Results focused with demonstrating consistent success through data driven reporting
A great team player with strong problem solving skills with an interest in resolving customer issues
Solid understanding of MMO games, especially Warcraft 3 and DotA.
In return you get:
Supportive work-life balance policies
A job description including the OBLIGATION to play games every single day
A fantastic location
Constant extensive trainings
A great support role in a young, dynamic, informal and fast multinational business environment
Unique opportunity to combine work and study (if you are still a student)
If interested in this position, fill in our Application form at www.callpoint-group.com or send your CV and Cover letter to our HR Team to jobs.bg@callpoint-group.com
Please quote the Reference number for this position – CP.BG-RG.
Thank you!
